SPEAKER_00: 0:26

Hey guys, Dr. TJ here. Let me ask you something. Are you tired of your front desk staff drowning in phone calls while patients hang up and book with your competitor down the street? Did you know average practice misses 150 calls every single month? That's not a typo. 150. And here's the kicker. 82% of healthcare staff are burnt out right now, spending 34 hours a week on admin instead of helping patients. So let me be brutally honest with you. If you're still running your practice like it's 2015, you're already falling behind. But here's the good news AI can handle 70% of this administrative nightmare for you. And I'm not talking about some sci-fi fantasy. I'm talking about tools that exist today that are HIPAA compliant and that can save your practice$80,000 to$100,000 every single year. Sound too good to be true? Well, stick with me for the next eight minutes because I'm about to show you exactly how the smartest doctors are using AI to build leverage, not labor. Before we dive in, if you're new here, hit that subscribe button and turn on notifications. I drop videos on AI and practice growth every single week. So let's go. We're talking about the third pillar of AI practice transformation, admin operations. In my last two videos, I showed you how AI can cut your documentation time by 5 to 10, 15 minutes per note and slash your marketing costs by 70 to 80% while creating better content. But here's what nobody's talking about. Your front desk is the biggest bottleneck in your practice. And if you don't fix it with AI, you're going to keep bleeding money, burning out your staff, and losing patience. So let's dive in. Here's the reality that nobody wants to admit. Your front desk staff are spending 28 to 34 hours every week on repetitive admin tasks, answering the same questions over and over. What are your hours? Do you take my insurance? Can I book an appointment? And meanwhile, they're manually entering patient data, calling insurance companies, sitting on hold for 20 minutes, 30 minutes, and chasing down no shows. And here's the worst part. You are paying 80,000 to 130,000 a year in labor costs just to keep up with this admin nightmare. And replacing one staff member costs you average$61,000. The labor crisis isn't going away. It's getting worse. So what do you do? You build leverage with AI. Let me show you exactly what the smartest doctors are doing right now. They're using a two-tier AI admin stack. Tier 1, HIPAA compliant AI for patient-facing work. This is for anything that touches patient data. You must have a business associate agreement or you are risking massive HIPAA violations. So here's what works. Voice AI answers your phone 24-7, books appointments, handles FAQs. Hospitals using this already saw an 18% improvement in patient satisfaction and 25 to 30% reduction in no shows. One Health System saved$3.2 million annually. Website chatbots engaged patients instantly, while Cornell Medicine saw a 47% increase in digital booking with AI chatbots. SMS Automation has a 98% open rate and drastically reduces no-shows. Digital intake forms save your staff 5 to 7 hours per day in data entry. Well, that's tier 1, all HIPAA compliant, all proven. Let's go to tier 2. So tier 2 is consumer AI for non-patient facing work. This is for tasks that don't involve patient data, like vendor research, supply ordering, general knowledge. Tools like Perplexity, for example, it just came up with the AI-driven browser called Comet, which is free, can compare prices, research CME courses, draft emails. But here's the critical rule. Everything else goes to tier two, consumer AI. Simple. Hey, drop a comment below and let me know. Are you currently using any AI tools in your practice? I read every comment. Alright, enough theory. So let me show you a real-world example. I'm going to demonstrate the voice AI we built at uh podia tree Midas. Now, this is a podiatry specific, but here's what's important. We can train and deploy this for any healthcare practice within a couple of weeks. Dermatology, orthopedics, primary care, doesn't matter. The AI adapts to your specialty, we train them. So watch this, okay?

SPEAKER_01: 5:36

This call will be recorded for quality purposes. Hello. You have reached United Foot and Ankle Clinic Answering Service Demo. If you want to speak in Spanish, please say Spanish. This is Jenny. How can I help you?

SPEAKER_00: 5:52

Oh hi, Jenny. Um, how are you doing?

SPEAKER_01: 5:54

Hi there. I'm doing great. Thank you for asking. How about you? How can I assist you today?

SPEAKER_00: 6:00

Yeah, I think I have a heel pain, and I'm wondering if I can book an appointment.

SPEAKER_01: 6:05

Got it. Heel pain can be tough to deal with. Let's get you set up for an appointment. Before I send you the booking link, may I have your first and last name, please?

SPEAKER_00: 6:14

Sure. My first name is Mike, and last name is Jones.

SPEAKER_01: 6:22

Thanks, Mike. Just to confirm, your first name is M-I-K-E. And your last name is J O A N, correct?

SPEAKER_00: 6:29

Oh J O N E S.

SPEAKER_01: 6:35

So your last name is J O N E S.

SPEAKER_00: 6:58

That's correct.

SPEAKER_01: 7:03

All right. Before we wrap up, could you tell me a bit more about your healing? Is there anything you'd like the doctor to know?

SPEAKER_00: 7:15

Well, um, I want to discuss that with the doctor, but I'm curious if you guys are accepting my insurance.

SPEAKER_01: 7:25

Could you let me know which insurance plan you have? I'll check if we accept it.

SPEAKER_00: 7:29

Yeah, currently we have I have a blue cross blue shield.

SPEAKER_01: 7:36

We do accept a blue cross blue shield. You're all set to use your insurance with us. Is there anything else I can help you with?

SPEAKER_00: 7:43

Yeah, do you guys have parking there?

SPEAKER_01: 7:47

Yes, we do. We have our own parking lot with plenty of spaces available. Anything else I can assist you with?

SPEAKER_00: 7:54

Yeah, so I can book uh basically follow this link you just sent me.

SPEAKER_01: 8:01

Exactly. Just follow the link I sent, and you'll be able to book your appointment easily. If you run into any issues, feel free to reach out. Anything else I can help with?

SPEAKER_00: 8:11

Oh, that's it for now. Thank you very much.

SPEAKER_01: 8:15

You're very welcome, Mike. Thanks for calling, and I hope your heel pain gets sorted out soon. Have a great day.

SPEAKER_00: 8:25

Did you guys catch that? So I can even show you. It sent me booking link. There's a link, and then if I click it, it goes straight to online booking link. Of course, also she can actually direct book an appointment too. So it goes to straight to the booking calendar. So did you catch that? The AI answered immediately with no hold time, understood natural conversation, sent a booking link to book an appointment in real time, and actually it will send the confirmation text and total staff time required? Zero. And this is happening 24-7 in practices right now. Here's the best part. This isn't just for product tree again. We can customize this for your specific services, insurance plans, scheduling system, and deploy it in two to three weeks. That's the power of HIPAA compliant voice AI. So let's talk numbers. Current admin cost, I told you earlier, front desk staff, MA time, manager time,$130,000 per year. AI augmented cost, voice AI chatbot, SMS intakes, uh insurance tools. If you convert an augment AI, just about$23,000 to$29,000 per year. Net savings,$80,000 to$100,000 annually. Plus 25 to 30% reduction in no shows, 47% more digital bookings, happier staff, and 18% better patient satisfaction. And here's what I need you to understand. The practices that implement AI admin automation now will dominate their markets in two to three years. While you're manually answering phones, your competitors are scaling with AI. They're booking patients at 11 p.m. Weekends. They're handling 100 calls a day with zero staff burnout. They're saving$100,000 a year. So you have a choice. Option A, keep doing what you are doing. High cost, burnt out staff, lost patients. Option B, implement AI admin automation. Scale without hiring. Compete on convenience. Lower costs. Which one are you choosing? Because 75% of healthcare providers will deploy conversational AI by 2027. That's two years from now. Are you going to lead or scramble to catch up? Alright, here's what I want you to do right now. First, if you found this valuable, smash that subscribe button and hit the bell. I'm dropping AI strategies every single week. Second, grab a free AI admin implementation checklist in the description below. If you are serious about implementing AI in your practice, I'm actually offering a free 45-minute profit accelerator session with me or my team. We'll map out exactly how AI can save you$80,000 to$100,000 this year and beyond. Show you how Voice AI works for your practice and determine if my profit alchemic accelerator or my any other program is the right fit for you. Link is in the description. So book it now. And before you go, leave me a comment. What's your biggest admin headache right now? Phone calls, data entry, no shows? Just let me know and I'll respond personally. Because here's the truth the doctors who figure this out first are the ones who win. And I want you to be one of them. So this is Dr. An signing off. Remember, build leverage, not labor. The smartest doctors don't work harder, they work smarter. And AI admin automation, that's how you do it. So don't forget to subscribe, and I'll see you in the next video.